Account inquiries
Sears Card
1-800-265-3675
Sears FinancialTM MasterCard®
1-800-267-1660
Sears Voyage
1-866-785-9889
Sears Club
1-800-901-9978
Sears Connect
1-888-680-1212
Sears Advantage
1-877-755-6505
Customer service inquiries
Phone: 888-473-2772
Fax: 613-391-3047
email: home@sears.ca
Or write us at:
National Customer Service Centre
c/o President's Office
500 College St. East
Belleville, Ontario
K8N 5L3
Submitting account payments by mail
Convenient payment options for you to choose from:
Sears Card
At any Sears store in Canada
At your financial institution:
- Via online or telephone banking
- At your financial institution’s branch or ATM
- Ensure your payment is made to the correct payee: Sears Card
By mail:
- Make cheques payable to “Sears Card”
- Mail to P.O. Box 4082, Stn. A, Toronto, Ontario, M5W 2G9
If you are paying by mail, please remember to:
- Enclose your cheque or money order. No cash or foreign currency please
- Include your account number on the front of your cheque or money order
- Enclose your print statement’s remittance stub with your payment
- Please do not staple or tape your cheque to the remittance stub
- Make cheques payable to Sears Card
Sears Financial™ MasterCard®
At any Sears store in Canada
At your financial institution:
- Via online or telephone banking
- At your financial institution’s branch or ATM
- Ensure your payment is made to the correct payee: Sears MasterCard
By mail:
- Make cheques payable to “Sears MasterCard”
- Mail to P.O. Box 4082, Stn. A, Toronto, Ontario, M5W 2G9
If you are paying by mail, please remember to:
- Enclose your cheque or money order. No cash or foreign currency please
- Include your account number on the front of your cheque or money order
- Enclose your print statement’s remittance stub with your payment
- Please do not staple or tape your cheque to the remittance stub
- Make cheques payable to Sears MasterCard
Sears Financial TM VoyageTM MasterCard
At any Sears store in Canada
At your financial institution:
- Via online or telephone banking
- At your financial institution’s branch or ATM
- Ensure your payment is made to the correct payee: Sears Voyage MasterCard
By mail:
- Make cheques payable to “Sears Voyage MasterCard”
- Mail to P.O. Box 4082, Stn. A, Toronto, Ontario, M5W 2G9
If you are paying by mail, please remember to:
- Enclose your cheque or money order. No cash or foreign currency please
- Include your account number on the front of your cheque or money order
- Enclose your print statement’s remittance stub with your payment
- Please do not staple or tape your cheque to the remittance stub
- Make cheques payable to Sears Voyage MasterCard