Contact Us

Contact Sears Credit Cards

Contact us

Account inquiries

Sears Card
1-800-265-3675

Sears FinancialTM MasterCard®
1-800-267-1660

Sears Voyage
1-866-785-9889

Sears Club
1-800-901-9978

Sears Connect
1-888-680-1212

Sears Advantage
1-877-755-6505

Customer service inquiries


Phone: 888-473-2772
Fax: 613-391-3047
email: home@sears.ca

Or write us at:
National Customer Service Centre
c/o President's Office
500 College St. East
Belleville, Ontario
K8N 5L3

Submitting account payments by mail

Convenient payment options for you to choose from:

Sears Card

  • At any Sears store in Canada
  • At your financial institution:
      •  Via online or telephone banking
      • At your  financial institution’s  branch or ATM
      • Ensure your payment is made to the correct payee: Sears Card
  • By mail:
      • Make cheques payable to “Sears Card”
      • Mail to P.O. Box 4082, Stn. A, Toronto, Ontario, M5W 2G9

    If you are paying by mail, please remember to:

      • Enclose your cheque or money order. No cash or foreign currency please
      • Include your account number on the front of your cheque or money order
      • Enclose your print statement’s remittance stub with your payment
      • Please do not staple or tape your cheque to the remittance stub
      • Make cheques payable to Sears Card

    Sears  Financial™ MasterCard®

  • At any Sears store in Canada
  • At your financial institution:
      • Via online or telephone banking
      • At your  financial institution’s  branch or ATM
      • Ensure your payment is made to the correct payee: Sears MasterCard
  • By mail:
      • Make cheques payable to “Sears MasterCard”
      • Mail to P.O. Box 4082, Stn. A, Toronto, Ontario, M5W 2G9

    If you are paying by mail, please remember to:

      • Enclose your cheque or money order. No cash or foreign currency please
      • Include your account number on the front of your cheque or money order
      • Enclose your print statement’s remittance stub with your payment
      • Please do not staple or tape your cheque to the remittance stub
      • Make cheques payable to Sears MasterCard

    Sears Financial TM VoyageTM MasterCard

  • At any Sears store in Canada
  • At your financial institution:
      • Via online or telephone banking
      • At your  financial institution’s  branch or ATM
      • Ensure your payment is made to the correct payee: Sears Voyage MasterCard
  • By mail:
      • Make cheques payable to “Sears Voyage MasterCard”
      • Mail to P.O. Box 4082, Stn. A, Toronto, Ontario, M5W 2G9

    If you are paying by mail, please remember to:

      • Enclose your cheque or money order. No cash or foreign currency please
      • Include your account number on the front of your cheque or money order
      • Enclose your print statement’s remittance stub with your payment
      • Please do not staple or tape your cheque to the remittance stub
      • Make cheques payable to Sears Voyage MasterCard