Contact Us

Contact Sears Credit Cards

Contact us

Account inquiries

Sears FinancialTM Credit Cards and Sears Card:
1-800-265-3675

Sears FinancialTM MasterCard®
1-800-267-1660

Sears Club:
1-800-265-3675

Customer service inquiries

Phone: 888-473-2772
Fax: 613-391-3047
email: home@sears.ca

Or write us at:
National Customer Service Centre
c/o President's Office
500 College St. East
Belleville, Ontario
K8N 5L3

Submitting account payments by mail

Mail your Sears Account Payment to:
JPMorgan Chase Bank, N.A.
Box 4082
Station "A"
Toronto, Ontario
M5W 2G9

Mail your Sears MasterCard® Account Payment to:
JPMorgan Chase Bank, N.A.
Box 4570
Station "A"
Toronto, Ontario
M5W 4V1